Job Description

Important Notes:

The candidate will need to come on-site on the first day to collect equipment.

All candidates must be local to the Triangle region of North Carolina. Do not submit candidates who are not local.

Interview Type: Webcam Interview only

The ideal candidate has

• Good communication skills with both GIS and non-GIS users, along with strong customer service skills.
• They should be able to independently troubleshoot applications.
• The candidate should have knowledge of ArcGIS Online and Enterprise administration, experience with ArcGIS Pro, and knowledge of Python and/or SQL.
• They should have a demonstrated ability to create and complete projects from initial requirements gathering to final customer acceptance.
• The candidate should be experienced with publishing hosted and referenced services on federated and unfederated GIS servers and with Survey123, Field Maps and Experience Builder.
• The candidate should demonstrate an understanding of accessibility requirements.

Key Responsibilities:

• Participate in the accessibility working group to audit GO!NC and implement WCAG-aligned updates that ensure legal compliance and improve usability for users with disabilities.
• Design Experience Builder applications tailored to department workflows that enhance GIS tool accessibility and enable intuitive geospatial data interaction.
• Maintain the GO!NC ArcGIS Online environment for 4,500+users by administering user accounts and groups, and by developing user guides and documentation to drive platform adoption.
• Publish hosted and referenced map image and feature services across various ArcGIS Enterprise deployments and ArcGIS Online.
• Conduct requirements gathering for projects and consult with business units on appropriate tools and capabilities of GIS.

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